FAQs
Q. What countries do you ship to?
A. Currently we only ship to the United States, Canada, the UK, and Australia. Car diffusers unfortunately cannot be shipped internationally, and skincare items cannot be shipped to the UK and Australia. However lip glosses and liquid lipsticks can be shipped to the UK and Australia. We are looking to expand and add more countries to the list in the future!
IMPORTANT: All customers are responsible for paying any additional customs and VAT fees/taxes.
Q. Are your products vegan/cruelty free?
A. Yes, all of our products are 100% vegan and cruelty free, and we make sure our suppliers are cruelty free as well.
Q. Is Crypt Cosmetics eco-friendly?
A. Absolutely! We are committed to helping save the environment in every way possible. Our butters and scrubs are made with sustainably sourced and fair trade butters, oils, and sugar. The bubble mailers we use are compostable, and the packing peanuts we use are biodegradable.
Q. What is your processing time?
A. After you place your order, please allow 5-7 business days for it to ship as products are made to order. I will try to get them out as soon as possible however!
Q. Can I cancel or edit my order?
A. Yes. You must contact us within 24 hours of your order being placed to request a cancellation or an edit.
Q. I'm a small business as well, do you offer wholesale?
A. Yes we do! Please reach out to us if you are interested in starting a wholesale partnership with us. We also sell on Faire: https://faire.com/direct/cryptcosmetics